Discover SNS++

SNS++ maximizes your alert flexibility, letting you manage all alert logic in a single place, extend alerts to a wide audience, and ensure that critical incidents are always handled promptly.

01

IT/DevOps stack

All raw alerts from your IT/DevOps stack and monitoring tools are pushed to SNS++, where all filtering, classifications and recipient definitions take place using a smart routing engine. This means faster integration (using a single line of code), more sophisticated alert routing rules, and easier management and maintenance.

02

Alert filtering

Eliminate false alarms and prevent alert fatigue with sophisticated filters:

Filter by source/content/history

For example, block unnecessary alerts during planned down time or from a test server environment.

Block alert flooding

SNS++ identifies and blocks erroneous alert flooding by monitoring tools, notifies designated stakeholders and prevents alert fatigue.

Eliminate duplicate messages

A recipient will always receive a single alert notification about an event, even if he/she belongs to multiple groups.

03

Smart alert routing

Tailor alert logic to your business needs and notify any number recipients.

Alert enrichment

Turn cryptic machine language to understandable alerts with actionable context.

Alert timing

Define distribution timing based on week day and time, and set any delay necessary prior to sending.

System-wide logic

Identify and alert on system-wide trends, like a DNS problem that causes repeated authentication issues.

Alert history

Send an alert in real time if the same type of error keeps appearing. For example, notify a manager when CRM errors occur more than 3 times per week.

Escalation rules

Define escalation paths to ensure designated stakeholder(s) acknowledge receipt and take ownership of a problem. SNS++ continues sending notifications on the issue (based on the frequency/distribution rules defined) till the problem is resolved. This validates the actual resolution of problems and ensures business continuity.

Multiple alert channels

Send alerts via SMS, email, Telegram, WhatsApp, or the SNS++ mobile app. Use different channels depending on alert priority/day/time and specify backup channels in case of failure.

04

Mobile app & alert actions

The SNS++ mobile app (available on iOS and Android) integrates with our server, to enhance security and collaboration, and enable bi-directional communications between the recipient and SNS++

Communication

View who else viewed the alert and in which channel.

Collaboration

Communicate between recipients to exchange information and confirm who takes ownership.

Alert actions

Respond to alerts by triggering any process/activity directly from within the app. For example, open a ticket in a ticketing system or remotely restart processes and run scripts, using a two-way integration with DevOps systems like Red Hat Ansible.

05

Heartbeat monitoring

SNS++ ensures that your monitoring tools, DevOps apps and scheduled scripts are active by periodically checking for an active signal and notifying you if none is detected within a specified timeframe.

06

Business notifications

Use SNS++ to distribute any operational messages and alerts, without incurring extra costs. From OTP notifications, through occasional business messages - send mass notifications, including to individuals not registered in the system, via multiple distribution channels.

07

Secure On-premise solution

Stay in full control of your data with all notifications and alerts remaining within your network. The SNS++ mobile app enables keeping all alerts within the organizational network.

Find out how to cut noise and deliver
the right alerts to the right people at the right time.

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